Open the app and sign in
Launch the GourmetLens app on your device and sign in to the account you want to delete.
Account Deletion
Delete your GourmetLens account.
You can delete your account and associated data at any time. Use the in-app steps below, or request deletion by email if you can no longer sign in.
Option 1 — fastest
Delete your account in the app
Deletion happens directly in the GourmetLens app, so you stay in control and no support request is needed.
Go to Delete Account
Open Me, choose Settings, then Account & Security, and tap Delete Account.
Verify it is you
For email accounts, confirm with your current password. For Apple accounts, re-authorize with Apple when prompted.
Confirm permanent deletion
Review the confirmation details and confirm. Deletion is permanent and cannot be undone.
Option 2 — if you cannot sign in
Request deletion by email
If you cannot access the app or your account, email us and we will delete the account for you after verifying your identity.
- Send an email to support@gourmetlens.app from the email address associated with your GourmetLens account.
- Use the subject “Account Deletion Request” and tell us the account email address (or Apple private relay address) you want deleted.
- We will verify your identity, then delete the account and associated data. Do not include passwords, verification codes, or payment details in your email.
Already deleted the app? Uninstalling does not delete your account. Follow either option above to delete it.
What gets deleted
- Your account, sign-in methods, and personal profile
- Food history records and saved dishes
- Private menus and personal menu data
- Uploaded photos and menu images (removed from cloud storage)
- AI quota, membership, and order records
- Active sessions, devices, and sign-in history
What may be retained
- App Store and Google Play subscription records, which are managed by Apple, Google, and RevenueCat under their own policies and must be canceled in the applicable store.
- Limited records we must keep to comply with law, resolve disputes, prevent fraud and abuse, or meet financial and app-store obligations — retained only for as long as those purposes require.
- Data in encrypted backups, which becomes inaccessible as backups rotate and expire. We apply no other additional retention period: once deletion completes, your data is removed from our production systems.
Frequently asked questions
Can I delete only part of my data without deleting my account?
Yes. In the app, you can delete individual food history records and saved dishes one by one, and edit your profile, without deleting your account.
Does deleting the app delete my account?
No. Uninstalling GourmetLens does not delete your account or data. Follow the steps on this page to delete your account.
What happens to my subscription?
If you have a web subscription, it is canceled automatically before your account is deleted. App Store and Google Play subscriptions are managed by Apple and Google, so cancel them in the applicable store before deleting your account.
How long does deletion take?
Deletion is carried out immediately after you confirm. There is no grace period, and a completed deletion cannot be undone.